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Title: Employee Retention Programme in Hospital
Authors: Sant, Roopali V.
Keywords: Hospital Management
Employee Retention
Mariappan, M.
School of Health Systems Studies
Issue Date: 2015
Publisher: TISS
Abstract: Recruiting suitable employees is one crucial task in any organization;and keeping them is another.Every organization invests time and money to groom new joinees, make them competent and bring them at par with the existing employees. The organization is completely at loss when the employees leave their job once they are fully trained. Employee retention takes into account the various measures taken so that an individual stays in an organization for the maximum period of time. Hence employee retention is basically an effort by a business to maintains working environment which supports current staff in remaining with the company for a longer period of time. Employee retention programmes, hence,are programmes/policies directed towards addressing the various needsof employees to enhance their job satisfaction and reduce the substantial costs involved in hiring and training new staff. This research project has been done with the objectives to study the employee retention practices, if any, in the hospital; to explore the factors that cause employee turnover in the hospital and to address these factors by understanding what kind of efforts will help the employees keep working in the hospital for a maximum period of time. For the study, data was collected by administering questionnaires to different categories of employees in the hospital including nurses, doctors, technicians and administration staff. Two semi-structured interviews, one with the HR officer and another with the administrator of the hospital, were also conducted to gather additional required information. On the basis of the data analysis, recommendations were made to the hospital for undertaking efforts with regards to various policies and practices which would help the employees work in the hospital for a longer period of time.
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