Please use this identifier to cite or link to this item: http://192.168.194.112/handle/1/6348
Title: Service Quality Assessment of Hospitals using SERVQUAL
Authors: Radhakrishnan, Renuka
Keywords: Health Care Industry
Service Quality
Performance Management
Customer Relationship Management
Feroz Ikbal
School of Health Systems Studies
Issue Date: 2015
Publisher: TISS
Abstract: No Abstract Available
URI: http://192.168.194.112/handle/1/6348
Appears in Collections:M.A.

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