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Title: The Impact Of Organizational Structures On Work Alienation In The Information Technology Industry
Authors: Chandan, Tanvi
Keywords: Gangopadhyay, A.
School of Management and Labour Studies
Issue Date: 2005
Publisher: Tata Institute Of Social Sciences
Abstract: The concept of alienation, which has its roots in sociological tradition, has come in sharp focus in recent times. Though it is thought by a number of theorists to represent one of them most prominent and crucial conditions of modern society very few research studies have been reported on this subject. In view of this, ample scope exists for studying the a alienation problems for studying the alienation problems of different groups under different circumstances. Studying the alienation problems in the work setting can, moreover, provide an opportunity for locating the forces, processes or events from which people feel alienated and they thus provide an opportunity to trace out the roots of their feelings. In order to narrow down the scope of the present enquiry, the study was restricted to examining the alienation amongst the employees of the information technology industry. Further more research studies have shown a possibility of a relationship between organizational structures and work alienation. This studies attempts to study this relationship in the IT industry. The dimension on which this study was carried out includes four dimensions of organizational structure namely decision-making, communication, vertical coordination and horizontal coordination. The type of the organization was decided on the basis of this data. The alienation was measured on the basis of powerlessness, meaninglessness, formlessness, self-evaluative involvement and instrumental work orientation. A comparison was made between the two variables and the analysis was made based on the perception of the employees of the sampled organizations. The analysis revealed that there does exist a direct relationship between the perception of the organizational structure and the perception of the alienation among the employees of the organization. If the organization is a predictable organization i.e. having a bureaucratic structure then the employees have a greater feeling of alienation as compared to employees of an organization which is precarious i.e. organic structure.
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