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Title: Employee attrition from the perspective of recruitment & selection methodology: A Case of Human Resource Consulting Firm of HR Solution Industry
Authors: Choudhary, Saurabh Kumar
Keywords: School of Management and Labour Studies
Bino Paul
Issue Date: 2013
Publisher: TISS
Abstract: In present situation, Indian organizations are facing a "high-growth-high-opportunity" challenge. Human talent is at the epitome of their business growth, which makes it crucial for them to deal with their employee attrition at this moment. The accomplishment of any company in any sector has extensively become people Dependant and employee attrition is the prime challenge that is impacting companies across Indian industries. Here I tried to discuss the issue of employee attrition from the perspective of recruitment & selection practices & procedures in a human resource consulting firm. Generally Causes of employee attrition comes under three categories: errors in employee selection,job dissatisfaction and poor management (White, 1995). The most common cause of attrition is error in employee selection while the most common effects are the expenses borne by a company. Construction high performance teams and organizations initiate by taking whole recruitment process seriously and hiring the best fit employees. A Harvard business review study has concluded that 80% of staff attrition can be attributed to mistakes made during the employee selection and recruitment process. In this organization, results indicated that, advertising of job vacancies and employee referral practices are typically the approach for recruiting potential employees, it was also realized that the process used in the recruiting and selection procedure was very effective and furthermore helped improve performance, the study discovered that the selecting and recruitment procedure are also characterized with a lot of challenges. The Case Company selected is primarily a human resource consultancy company, medium in size and headed by a professional CEO. In-depth discussions, observations, telephone discussions, group interviews, study of company documents were used as data gathering instrument.
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